At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time AirTrain Agent at JFK we’re looking for?
AirTrain Agent
Hourly Rate: $27.55
Take on a new challenge and bring your customer service and operational expertise to a dynamic and safety-focused environment. You’ll report to the Field Operations Supervisor and work alongside dedicated, responsive, and safety-conscious teammates.
You’ll be the face of the AirTrain system, ensuring a safe, smooth, and efficient experience for all passengers. Day-to-day, you’ll work closely with operations, maintenance, and emergency response teams, managing customer interactions, supporting train recovery, and maintaining station readiness.
You’ll specifically take care of customer assistance, train fault troubleshooting, and fare collection support—but also emergency response, crowd control, and minor custodial duties.
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
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