Job Description

We are seeking a detail-oriented Operations Associate to support the Receivables Operations (Lockbox) team . This role is responsible for processing customer payments received by mail, preparing deposits, and supporting operational projects that help expand business capacity.

This position may be full-time or part-time depending on operational needs and scheduling requirements . All work is onsite only .

Key Responsibilities

Payment Processing & Operations

• Process and deposit checks and invoices received through mail.
• Review checks and invoices for special customer instructions and determine appropriate handling.
• Sort incoming mail and prepare deposit tickets to meet daily and hourly deadlines.
• Prepare information for entry into the information reporting system.
• Communicate deposit information to lockbox customers via phone to ensure account requirements are met.

Project & Program Support

• Support the delivery of key business expansion programs within the Receivables Operations (Lockbox) organization.
• Partner with Operations, Product Management, Real Estate, Security, and Technology teams to help build operational capacity for expected volume growth.
• Coordinate internal resources to ensure effective execution of operational projects.
• Assist with organizing internal and external meetings, documenting meeting minutes, and providing updates to stakeholders.
• Help maintain project documentation using tools such as MS Project, Excel, PowerPoint, and Word .
• Support the Program Manager in developing and maintaining project plans to track progress.
• Assist in managing changes to project scope, schedules, and costs.
• Escalate issues and provide status updates to management when necessary.

Qualifications

• High School Diploma or equivalent required
• Strong attention to detail and organizational skills
• Ability to manage deadlines in a fast-paced operational environment
• Basic proficiency with Microsoft Office (Excel, PowerPoint, Word)

Work Environment

• Onsite only (no remote or hybrid option)
• Various schedule options available
• Contract position

Compensation & Schedule

• Pay: $18 per hour
• Expected hours: 8–40 hours per week depending on shift and operational needs
• Schedule: 1st shift currently available
• Employment type: Contract (full-time or part-time availability based on business needs)

Required Documents (Physical Copies Required for Hiring)

• Driver’s License
• Social Security Card
• Birth Certificate or Passport

Job Tags

Similar Jobs