Job Description

Director of Case Management

Location: Ottumwa, IA

Employment Type: Full-Time

Work Model: Onsite | Acute Care Hospital

We are seeking an experienced and strategic Director of Case Management to lead and oversee hospital-based case management operations. This leadership role is responsible for driving patient-centered care coordination, optimizing utilization management, improving length of stay, and ensuring regulatory compliance while supporting clinical and financial outcomes.

The ideal candidate is a collaborative leader with strong acute care experience who can effectively partner with physicians, nursing leadership, social work, and executive teams in a fast-paced hospital environment.

Required Qualifications

• Bachelor’s degree required (master’s in healthcare administration, Nursing, or related field preferred)
• Active RN license required or strongly preferred (based on organizational policy)
• 7–10+ years of progressive experience in hospital-based case management or care management
• Demonstrated leadership experience managing case management or utilization review teams
• Strong knowledge of utilization management, discharge planning, and care coordination processes
• Experience with InterQual, MCG, or similar utilization review criteria
• Proven ability to lead in a fast-paced, high-acuity acute care environment

Preferred Qualifications

• Director or senior leadership experience in Case Management
• Experience in acute care hospitals or health systems
• Strong data-driven decision-making and performance improvement skills
• Excellent communication, collaboration, and leadership capabilities

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