TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.
The Enhanced Care Management (ECM) Enrollment Specialist provides comprehensive care management to patients with serious, complex, or chronic health problems or psychosocial issues; screens patients for eligibility and provides referrals to various healthcare programs; and assists with enrollment, explains program benefits, and ensures patients receive needed coverage for continued care. The Specialist works directly with patients, families, community partners, and healthcare providers to develop and implement individualized care plans that address the physical, behavioral, and social drivers of health by providing care coordination, comprehensive transitional care, individual and family support services, crisis intervention, and referrals to TrueCare and external community and social support services. Grant funded through Dec 31, 2026 Responsibilities: Qualifications:
•High school diploma or equivalent.
•At least one (1) year of care coordination experience for patients with chronic conditions or one (1) year of referral authorization and resources experience.
•Bilingual in English and Spanish.
•Knowledge of medical terminology and care coordination, chronic illnesses.
•Computer proficiency, particularly with electronic health/medical record systems and the Microsoft Office suite, including Outlook and Word.
Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.
TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.
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Compensation details: 23-32.2 Hourly Wage
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