EPIC At the Elbow Support Job at Insight Global, Sarasota, FL

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  • Insight Global
  • Sarasota, FL

Job Description

Shift: M-F, day shift with rotating evenings/ nights/ weekends

Must Haves:

  • Prior Epic go-live or At-the-Elbow support experience.
  • Clinical background as a RN/ NP/ clinician/ etc.
  • Experience supporting physicians and APPs in clinical workflows
  • Strong understanding of Epic provider workflows
  • Excellent communication and customer service skills
  • Experience in either Lumens, Stork, or Cupid

Plusses:

• Prior Epic training or clinical informatics experience

• Epic certification or credentialing

• Practiced medicine in Epic within the last 3-5 years

Day-to-Day:

Resources will provide real-time support to physicians and advanced practice providers during go-live. Responsibilities include assisting with Epic navigation, documentation workflows, order entry, troubleshooting user issues, reinforcing training, and escalating issues to the command center as needed.

Job Tags

Night shift, Rotating shift, Day shift, Afternoon shift

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