Job Description

Ready to shape the future of work?

At Genpact, we do not just adapt to change—we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Manager, Master Data Management (MDM)!!

In this role, the candidate will be responsible for all the activities related to MDM domain.

Responsibilities

Maintain constant engagement with customers. Collaborate closely with onsite and offshore project teams, delivery lead for projects.

• Advise on best practices and improvements on delivery and quality

• Manage active communications with customers and project leads for delivery, and program prioritization

• Leverage strong Pharma domain knowledge to support data governance, compliance, and regulatory reporting requirements.

• Facilitate client meetings and discussions, using strong communication skills to articulate project progress, manage expectations, and translate technical details into business terms.

• Manage and maintain Master Data Management (MDM) systems, ensuring accuracy and consistency of critical pharmaceutical data.

• Manage and maintain Consent and Preference Management (CPM) systems, ensuring accuracy and consistency of critical pharmaceutical data.

• Knowledge on Datavant is good to have

• Collaborate with cross-functional teams to ensure data integration and alignment across all downstream systems.

• Execute and manage the day-to-day activities for master data domains

• Daily review of process KPI and reporting

• Escalation management

• Mentor and Coach, the team members on the process

• Perform Process Controls & documentation, Quality Check. etc.

• SOP documentation during OJT/KT and during BAU, capturing all the rules and exceptions in the process. This is an ongoing activity that demands good analytical and writing skills

• Collaborate with data stewards for designing and implementing policies, standards, and procedures for all Data Master hierarchies and categories

• Work cohesively with remote teams

• Ready to stretch during project deliveries.

• Manage client expectations.

• Determine all tasks to be completed and maintain key report outs to internal as well client-side stake holders

Qualifications we seek in you!

Minimum Qualifications

• Graduate or equivalent, MBA (finance full time – with only good institute)
• Domain knowledge – Master Data Management, Consent and Preference Management

Preferred Qualifications/ Skills

• Excellent MS Office Skills.
• Strong analytical, problem-solving skills, and technical aptitude.
• Expert verbal and written communication skills
• High degree of energy & execution and client connect experience is a “Must”
• Ability to work in a global environment
• SAP ERP experience on MM and SD Module added advantage
• Proven work experience as a team leader or supervisor
• Good analytical and problem-solving skills
• Good accounting concepts
• Good interpersonal skills

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let us build tomorrow together.

Location-based Roles Danbury, CT area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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