Job Description

Come join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Government Mission Solutions, LLC, a Chenega Professional Services ’ company, is looking for a Medical Support Assistant in support of the Indian Health Service's Blackfeet Service Unit, located in Browning, MT.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Responsibilities

• Purchased Referred Care program support, including:
• Review of Patient Referrals in accordance with the Federal Register.
• Review referrals and consultation with and instructions from referring physicians regarding appropriate indications for procedures of patient referrals so that the most expeditious and clinically appropriate work-up can be done. Determine the appropriate course of processing and communicate in person or by phone with the referring clinicians.
• Administrative support, including:
• Participate in continuous quality improvement activities and meetings with committee participation as required by the IHS PRC Health Systems Specialist or designee.
• Attend staff meetings as required by the IHS PRC Health System Program Director, or designee.
• QA/QI Documentation, including:
• Complete the appropriate QM/PI documentation pertaining to all procedures, complications and outcome of examinations.
• Document PRC Referrals within the Electronic Health Record for the appropriate Evaluation and Management of patient referrals. Documentation must be sufficient to support the patient referral process/guidelines. Documentation of referrals must be completed by the end of each patient referral encounter.
• Follow all established patient safety and infection control standards of care. Shall make every effort to prevent errors, falls, and patient injury caused by acts of commission or omission in the delivery of care. All events related to patient injury, errors, and other breeches of patient safety shall be reported to the COR, per IHS Safety Policy. As soon as practicable (but within 24 hours) shall notify COR of incident and submit to the COR the Patient Safety Report, following up with COR as required or requested.
• Shall refer all patient/customer service issues to the PRC Health Systems Specialist or designee.
• Performs other related duties as assigned.

Qualifications

• Have graduated from high school obtaining a diploma or an equivalent GED.
• Active Basic Life Support (BLS) certification.

Knowledge, Skills and Abilities:

• Have good communication and people skills.
• Have good work ethic, being punctual and working the days scheduled to work.
• Have working knowledge of Microsoft Windows.

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