Job Description

Job Title: Level 2 Network Engineer (Cisco)

Location: Onsite / Hybrid (80% onsite, 20% remote)

Full-Time

Candidates must be authorized to work in the U.S. without sponsorship (now or in the future). This role is open to direct applicants only; no third-party vendors or agencies.

Position Overview

We are seeking a Level 2 Cisco Network Engineer to support a fast-paced healthcare environment with a strong focus on network upgrades, system hardening, operational support, and infrastructure reliability. This role will be heavily involved in maintaining and improving enterprise network systems across a hospital setting, with responsibilities spanning switching, wireless, OS upgrades, configuration hardening, documentation, and change management.

The ideal candidate will have hands-on experience with Cisco Catalyst, Cisco IOS, Cisco Nexus, and Cisco ACI, along with a solid understanding of enterprise networking best practices. This person should also be comfortable working directly with internal stakeholders, technical teams, and third-party vendors to plan and execute network changes with minimal disruption to hospital operations.

Key Responsibilities

• Perform network upgrades, refreshes, and lifecycle projects in a hospital / healthcare environment
• Execute OS and firmware upgrades across network infrastructure
• Support and maintain Cisco Catalyst switches, Cisco Nexus, and Cisco IOS-based environments
• Assist with administration and support of Cisco ACI environments
• Implement and maintain secure, hardened network configurations in accordance with internal standards and best practices
• Participate in wireless networking support and troubleshooting
• Develop, document, and improve Standard Operating Procedures (SOPs) and run books
• Support change management processes, including planning, review, implementation, and validation of network changes
• Coordinate project schedules and maintenance windows with stakeholders, vendors, and technical teams
• Participate in change reviews, implementation planning, and post-change validation
• Troubleshoot and resolve network performance, connectivity, and configuration issues
• Assist in identifying opportunities for automation and process improvement
• Utilize or learn Python / scripting to improve efficiency and support repeatable operational tasks
• Communicate effectively with both technical and non-technical stakeholders

Required Qualifications

• 5+ years of experience in network engineering or network administration
• Strong hands-on experience with: Cisco Catalyst switches, Cisco IOS, Cisco Nexus
• Experience performing network OS / firmware upgrades
• Working knowledge of Cisco ACI
• Experience with network hardening and secure configuration practices
• Exposure to or experience with wireless networking
• Familiarity with change management processes in an enterprise environment
• Ability to create and maintain technical documentation, SOPs, and run books
• Strong troubleshooting and analytical skills
• Strong written and verbal communication skills
• Ability to work effectively in a hospital / healthcare environment with high attention to uptime, change control, and communication

Preferred Qualifications

• Experience in a healthcare or hospital environment
• Basic scripting skills or the ability / willingness to learn Python
• Experience supporting network modernization, refresh, or upgrade initiatives
• Familiarity with enterprise network security standards and operational best practices
• Experience working with vendors and cross-functional infrastructure teams

Work Environment

• 80% onsite / 20% remote
• Work will be performed primarily in a hospital / healthcare setting
• This role may require flexibility around maintenance windows, upgrade schedules, and stakeholder coordination

Ideal Candidate Profile

We’re looking for someone who is technically solid, organized, and dependable, with the ability to manage both the hands-on engineering work and the coordination/documentation side of network operations. This person should be comfortable working in a highly visible environment where communication, planning, and execution are just as important as technical skill.

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