Job Description

Classification Title:

OPS Genetic Counseling Assistant

Classification Minimum Requirements:

High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.

Job Description:

Assist in triaging and managing genetic counseling/testing inquiries and referrals.

Schedule patients for genetic counseling appointments and obtain relevant records and information for the genetic counselors prior to these appointments.

Answer patient questions about the genetic counseling appointment and testing process.

Coordinate genetic testing samples including packaging and shipping of genetic testing kits.

Assist with informed consent by sending genetic test consent forms to telemedicine patients and ensuring all signed test consent forms are uploaded to the patients medical record.

Assist with insurance coordination and completion of insurance billing paperwork when required by the genetic testing laboratory or patients insurance company.

Work closely with various genetic testing laboratories to track testing progress and results and provide relevant information (such as clinical documentation and insurance information) as needed for test orders.

Assure the timely arrival of test results and notify the genetic counselors about any problems or delays in testing.

Sharing positive testing letters family letters test reports resources/support information and genetic counselor notes to patients and families electronically or by mail.

Faxing genetic counselor notes and test reports to referring providers outside the institution.

Enter update and maintain all patient encounters information and test results within the genetic counseling clinical database.

Participate in genetics-related research projects as they arise.

Other duties as assigned by the genetic counselors.

Collect family health histories/generate pedigrees for patients.

Disclose negative genetic testing results to patients over the phone under the direct supervision of a genetic counselor.

Shadow genetic counselors during in-person and telemedicine patient appointments.

Expected Salary:

Required Qualifications:

High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.

Preferred:

Bachelors degree with an interest in genetic counseling genetics aortic disease and/or counseling

Knowledge of biological medicalnursing or similar field of study

Strong computer skills including proficiency in Microsoft Word Excel and Outlook

Experience with Epic (or other electronic medical records systems)

Excellent customer service skills

High attention to detail

Willingness to learn

Excellent communication skills both verbal and written

Strong organization and multitasking skills

Genetic Counselors will not be considered for this position as this is an early-career position that is more ideal for candidates taking a gap year before graduate school or with an interest in hereditary cardiovascular care.

Special Instructions to Applicants:

Applicants must upload a copy of the following documents to be considered for this position:

• Cover Letter or Letter of Interest
• Curriculum Vitae or Resume
• List of Three Professional References
• Unofficial Transcript

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: Yes

Required Experience:

Junior IC

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