Service Dispatcher Job at Goyette Mechanical, Flint, MI

d040ekVHMkZVaFFNVkZMSWk5OXhnOEJKYlE9PQ==
  • Goyette Mechanical
  • Flint, MI

Job Description

Goyette Mechanical, founded in 1928 in Flint, Michigan, is a third-generation, family-owned contractor specializing in plumbing, HVAC, electrical, and mechanical services for residential, commercial, and industrial clients. Known for its 24/7 responsive service, Goyette consistently ranks among the top contractors in Michigan. The Company is deeply committed to workforce development, community engagement, and maintaining a tradition of excellence, integrity, and innovation.

Goyette Mechanical provides a competitive salary for this position based on candidate experience, skills, and abilities. Additional perks include paid time off, 401k company match with profit sharing, and medical insurance.

The Service Dispatcher Position

The Service Dispatcher is responsible for coordinating and scheduling all service calls for the company’s service department, while ensuring timely and efficient response to customer needs. Success in this position requires strong communication and computer proficiency, the ability to multi-task and work at a fast pace, attention to detail, and the ability to handle urgent situations with professionalism.

This role serves as the central communication point between customers, technicians, and internal teams, providing job details, updates, and follow-up to ensure quality service delivery.

Desired Experience, Skills, and Abilities for the Service Dispatcher Position

  • A high school diploma or equivalent is required
  • Strong verbal & written communication skills
  • Strong organizational skills are required
  • Intermediate knowledge of Microsoft Excel, Word and Outlook required
  • Ability to multi-task and prioritize work based on deadlines; excellent time management skills are necessary to succeed in a fast-paced environment
  • Attention to detail and accuracy highly critical in this role
  • Must be able to foster and support a team work environment, placing a high emphasis on excellent customer service

Recruitment Process for the Service Dispatcher Position

The recruitment process includes a combination of preliminary phone screens, pre-employment assessments, interviews, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc., is designed to ensure that candidates are aligned with Goyette Mechanical’s mission and vision.

Goyette Mechanical is an Equal Opportunity Employer!

Job Tags

For contractors

Similar Jobs

Scouting America

Director of Philanthropy Job at Scouting America

 ...Philanthropic Programs plays a key leadership role in advancing Scouting Americas mission by strengthening and expanding national fundraising initiatives. Reporting to the Executive Vice President for Development, this position provides strategic oversight of specialized... 

EAE USA

Program Manager Job at EAE USA

 ...Professional (PgMP) certification. Experience in crisis management and developing contingency plans. Advanced degree such as an MBA or related graduate degree. Experience in proposal development and business administration. Familiarity with support program operations... 

AmericanSitters.com

Dependable Nanny for Working Parents Job at AmericanSitters.com

Busy working parents need a reliable nanny for a 1-2 Years. Our mornings are hectic and our evenings are precious the right person will help us protect both. You'll be responsible for drop-off and pickup, meal prep, engaging playtime, and winding-down routines. We care...

WBA Research

Telephone Interviewer Job at WBA Research

 ...: Job Summary WBA Research, located at 4200 Parliament Place in Lanham, Maryland is looking for telephone interviewers to conduct surveys over the phone. THIS IS NOT A TELEMARKETING POSITION. No direct experience with survey research is necessary as long as you... 

Nonotuck Resource Associates, Inc.

Shared Living Provider (Middleboro, MA) Job at Nonotuck Resource Associates, Inc.

 ...represents difficulty of care payments paid to a caregiver for providing personal care services to an eligible person residing either...  ...special application to the purchasing governmental unit. For Shared Living services stipend rates and related information, see 101 CMR 4...