IT Support Desk Analyst Job at KellyMitchell Group, Chesterfield, MO

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  • KellyMitchell Group
  • Chesterfield, MO

Job Description

Job Summary:

Our client is seeking an IT Support Desk Analyst to join their team! This position is located in Chesterfield, Missouri.

Duties:

  • Assisting staff that are having difficulties with their computer
  • Participating in the maintenance of several thousand laptops, desktops, and mobile devices

Desired Skills/Experience:

  • 2+ years Support Desk experience or equivalent experience preferred
  • Ability to create PowerShell scripts to automate tasks
  • Competency in supporting the Microsoft Office 365 suite, including but not limited to Word/Excel/PowerPoint/Outlook/Microsoft Teams
  • Ability to troubleshoot, research, and resolve challenging technical issues
  • Have working knowledge of IT networking technologies
  • Able to create and maintain documentation that can be used by others
  • Must demonstrate a high level of professionalism when working with customers up to and including C-level executives
  • Must perform well under pressure both to internal IT customers and those outside of IT, even in demanding situations
  • Detailed understanding of the Windows operating systems 10 and iOS devices from an “under the hood”, detailed support level
  • Skilled in configuring, deploying, and troubleshooting a variety of PC hardware
  • Capable of self-managing assignments with little supervision
  • Able to complete tasks on-time, and report conflicting priorities

Benefits:

  • Medical, Dental, & Vision Insurance Plans
  • Employee-Owned Profit Sharing (ESOP)
  • 401K offered

The approximate pay range for this position is between $20.00 and $29.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Job Tags

Work at office, Local area

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